Cintech Solutions, Inc.. The Group's principal activity is to develop and market interaction management software to help businesses manage voice and data contacts with their customers, partners and associates. The Group also provides services, such as installation, training, project management, consulting and maintenance support. The Group's applications range from multi-channel e-contact center to traditional voice-centric call center and call accounting. The Group's suites of call center solutions are Cinphony, Prelude and Minuet designed uniquely for Nortel Networks. Cintech's newest solution, NetVIA, is the first virtual e-contact center which unifies all voice, e-mail and Web interactions for more effective communications and managing information. Automatic Call Distribution Products accounted for 70% of fiscal 2002 revenues; Services, 24%; CTI Products, 6% and Other, nominal.