Scala, Inc. engages in the development and sale of database software. Its operations are carried outs through the following business segments: Software as a Service (SaaS)/Application Service Provider (ASP), Field Marketing and Customer Support. The SaaS/ASP segment is engaged in the provision of SaaS/ASP services in the contact field of business to customer (BtoC) with a focus on web-based services including site search services under the name of i-search, frequently-asked question (FAQ) management systems under the name of i-ask, general marketing tool under the name of i-entry, as well as interactive voice response (IVR) services including mobile phone and fax. The Field Marketing segment provides the services using natural language processing, filtering and searching technology, such as news distribution and information portal site fresh eye operation. The Customer Support segment offers database technology-based services, core system services, related technology support and consulting services, as well as sells database products and patent-related products to the customers. The company was founded on February 20, 1987 and is headquartered in Tokyo, Japan.