Impel SA engages in the provision of outsourcing services to companies and institutions. It operates through the following segments: Facility Management (FM), Business Process Outsourcing (BPO), and Industrial Services (IS). The FM segment offers services in the field of interior and exterior cleaning of buildings. The BPO segment includes outsourcing of accounting, human resources (HR) and payroll, tax and process consultancy, and information technology (IT) services. The IS segment consists of industrial cleaning, maintenance support, refurbishment and construction services, technical maintenance of facilities, real estate management, production and assembly of facility signage elements, supplies and construction work for telecom infrastructure, and temporary work services. The company was founded by Jozef Henryk Biegaj and Grzegorz Piotr Dzik on December 20, 1990 and is headquartered in Wroclaw, Poland.